If you are continuously unable to appeal to the Service Offices in order to submit an application due to your state of health:

• you can apply for replacement of the ID-card by post or by e-mail;
• the application for the ID-card can be submitted by representative who is authorised by the head of the rural municipality government, city government or guardianship authority.

Documents required for applying:

• an application form (possible to fill in on a computer screen; to print out and fill in by own hand). Instructions for filling of an application form;
• a colour photo by dimensions of 40x50 mm;
• a document certifying the payment of state fee;
• document proving state of health of the applicant (medical certificate that confirms permanent immobility).

If application is submitted by the representative authorised by the head of the rural municipality government, city government or guardianship authority, then additionally it is necessary to submit:

• the applicant’s written approval that the authorised representative may submit his or her application and to receive this document;
• authorisation document of the head of the rural municipality government, city government or guardianship authority;
• identity document of the authorised representative;
• confirmation of the rural municipality government, city government or guardianship authority that the applicant’s state of health does not enable to appeal continuously personally to the Service Office;
• act on checking the applicant’s identity (being prepared by the authorized representative).

Additional documents:

• if the applicant has moderate, severe or profound disability and favourable conditions of paying the state fee apply to him or her, please submit the document certifying the applicant’s disability (for example, medial expert decision, pension certificate);
• if the applicant has changed his or her personal data (for example, name) in a foreign country and changed personal data are not entered to the Estonian population register, please submit document proving change of applicant’s personal data (for example, marriage certificate);

Issuance of the ID-card
ID-card of the person whose state of health does not enable to appeal to the Service Office continuously, is issued only to the representative authorised by the head of the rural municipality government, city government or guardianship authority within 30 days in the Service Office marked in the application form.

By reception of the ID-card, the authorised representative submits: his or her identity document.

Additional documents, if these were not submitted by applying:

• the applicant’s written approval that the representative authorised by the head of the rural municipality government, city government or guardianship authority may receive his or her ID-card;
• authorisation document of the head of the rural municipality government, city government or guardianship authority;
• identity document of the authorised representative;
• confirmation of the rural municipality government, city government or guardianship authority that the applicant’s state of health does not enable to appeal continuously personally to the Service Office.