Emergency call number - 110 (24 hours a day)
Call short number 110 only if you require rapid assistance from the police and want to report a breach of public order, a crime or traffic accident.
When calling the emergency call number:
- report as quickly and clearly as possible what has happened, where it has happened and who is calling;
- remain calm and answer the additional questions presented to you;
- remember and provide to the officer as precise a description as possible about individuals, vehicles and other circumstances related to the event;
- do not end the call before the officer has given you permission to do so.
Explain to children when they are allowed to and how they should call the emergency call number 110.
The emergency call number is dialled in the same way from either a mobile phone or a regular phone, and calling is free. Emergency call numbers 110 and 112 can be called from a mobile phone even without a SIM card.
We thank you for the reported information!
Contact information telephone - 612 3000 (M-F 8.00-18.00)
e-mail: teeninduskeskus@politsei.ee
The contact information telephone provides information on:
- Police Board and Border Guard Administration services and initiated campaigns;
- application forms and how to complete them;
- documents to be appended to applications;
- locations of structural units and their hours of operation;
- the proceeding of the procedure process;
- contact information for public officials.
NOTE! All calls made to the emergency call number and the contact information telephone number are recorded.
Information can be requested and feedback on the services offered by the Police Board and Border Guard Administration can be sent on e-mail adress teeninduskeskus@politsei.ee.
