Digital ID

Claiming your document

Claiming Digital ID at service office

Digital ID can not be claimed at a service office

 

Document pick up in a store

The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.

If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.

The document can be picked up in certain stores during their opening hours.

See the list of stores.

There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.

Prices for picking up the document in a store

For persons over 15 years of age, the cost of picking up the document is €7.3 for each document.

For persons under 15 years of age, the fee is €4.4 for each document.

For persons who have reached the old-age pension and for disabled persons, the fee is €4.4 for each document.

Applying for digital ID under ordinary procedure

After your application has been accepted, it will take a maximum of 30 days to prepare your digital ID under ordinary procedure.

Applying for digital ID from abroad

Ordering a document to a foreign representation will cost €20 in addition to the state fee.

After your application has arrived in Estonia and been accepted, it will take a maximum of 30 days to prepare your digital ID under ordinary procedure.

If you have ordered your digital ID to be received abroad, factor in a longer time, as transport of documents to a foreign representation of the Republic of Estonia takes more time.

In matters pertaining to the document reaching the foreign representation and claiming the document, contact the foreign representation to which you ordered the document.

There is a fee for changing the place where you wish to claim a digital ID that has already been sent to the foreign representation you initially specified. For more information, consult the Ministry of Foreign Affairs website.

Changing the pick-up location of a document

Changing the pick-up location of a document will cost €10.

In Estonia: from a store to a store

Changing the place of issue costs €10.

The place of issue of the document is changed based on an application within 30 days after receiving the state fee.