Claiming your document
Booking a time at the service office
It is possible to reserve a time at the service office for claiming the document.
See service offices
Applying for digital ID under ordinary procedure
After your application has been accepted, it will take a maximum of 30 days to prepare your digital ID under ordinary procedure.
At the service office, the document will be printed, if possible while you wait, and it can be issued immediately.
Applying for digital ID from abroad
Ordering a document to a foreign representation will cost €20 in addition to the state fee.
After your application has arrived in Estonia and been accepted, it will take a maximum of 30 days to prepare your digital ID under ordinary procedure.
If you have ordered your digital ID to be received abroad, factor in a longer time, as transport of documents to a foreign representation of the Republic of Estonia takes more time.
In matters pertaining to the document reaching the foreign representation and claiming the document, contact the foreign representation to which you ordered the document.
There is a fee for changing the place where you wish to claim a digital ID that has already been sent to the foreign representation you initially specified. For more information, consult the Ministry of Foreign Affairs website.
Changing the pick-up location of a document
Changing the pick-up location of a document will cost €10.
I will claim my digital ID myself
When claiming the new document, bring with you your old digital ID if you had one.
I will send a person I have authorized to claim the digital ID
The document will be issued to your representative only if the application was submitted in a service office or foreign representation of the Republic of Estonia and the authorization was submitted already upon submission of the application for the document. If you have authorized someone else to claim your digital ID, they must bring with them their own valid Estonian identity document and your old digital ID, if you had one.