Information on the war in Ukraine

Helpline 1247 for questions related to Ukraine

The Emergency Response Centre's state helpline 1247 is ready to provide people with information on Ukraine-related issues.

When calling from abroad, dial +372 600 1247. The helpline provides information, for instance, to Ukrainians travelling in Estonia, as well as Ukrainians living and working in Estonia and people related to them.

Professionals are able to find the answers immediately, or are willing to look for them and call back later. The state helpline brings together responses from different authorities to give callers the initial information they need to deal with what is happening in Ukraine.

Call load of the state helpline 1247 is regular and the line continues to provide information on road conditions, environmental and rescue issues.

Estonian citizens staying in Ukraine can get consular assistance 24/7 by calling the consular assistance hotline +372 5301 9999.