Service offices

All service points and stations are closed this Friday on 10th regarding national holidays. 

From the 3rd of April the opening hours of service points will change. We kindly ask you not to come to the service office without critical need and use our self-service portal instead.

Opening hours:

  • Pärnu Mon-Fri 9.00-15.00
  • Paide Mon-Fri 9.00-15.00
  • Rapla Mon-Fri 9.00-15.00
  • Haapsalu Mon-Fri 9.00-15.00
  • Kärdla Mon and Wed 9.00-15.00
  • Jõhvi Mon-Fri 9.00-15.00
  • Narva Mon-Fri 9.00-15.00
  • Rakvere Mon-Fri 9.00-15.00
  • Kuressaare service point will remain closed

Kärdla service office

Daily lunch break 12.30-13.00

Sadama 26, 92411 Kärdla

Monday: 9.00 - 15.00

Wednesday: 9.00 - 15.00

612 3000


  • Applying for and issuing identity documents
  • Renewal of digital document certificates and PIN codes
  • Applying for, resumption of, release from and renunciation of Estonian citizenship
  • Applying for and extending a residence permit
  • Applying for an extending right of residence for EU citizens and their family members
  • Registration of short-term employment in Estonia
  • Applying for international protection
  • Applying for weapons permit
  • Transfer and registration of weapon