Service offices

All service points and stations are closed this Friday on 10th regarding national holidays. 

From the 3rd of April the opening hours of service points will change. We kindly ask you not to come to the service office without critical need and use our self-service portal instead.

Opening hours:

  • Pärnu Mon-Fri 9.00-15.00
  • Paide Mon-Fri 9.00-15.00
  • Rapla Mon-Fri 9.00-15.00
  • Haapsalu Mon-Fri 9.00-15.00
  • Kärdla Mon and Wed 9.00-15.00
  • Jõhvi Mon-Fri 9.00-15.00
  • Narva Mon-Fri 9.00-15.00
  • Rakvere Mon-Fri 9.00-15.00
  • Kuressaare service point will remain closed

Pinna service office

From the 2nd of January the service office is open from 9.00 until 17.00.

P.Pinna 4, 13615 Tallinn

Monday: 9.00 - 17.00

Tuesday: 9.00 - 17.00

Wednesday: 9.00 - 17.00

Thursday: 9.00 - 17.00

Friday: 9.00 - 17.00

612 3000

info@politsei.ee

Longer waits at service offices are caused by high customer load and taking of photos on the spot. The average wait statistics do not include the wait for photo booths. To shorten the wait, we advise applying for a repeat ID card through the self-service environment.

Services

  • Applying for and issuing identity documents
  • Renewal of digital document certificates and PIN codes
  • Applying for, resumption of, release from and renunciation of Estonian citizenship
  • Applying for and extending a residence permit
  • Applying for an extending right of residence for EU citizens and their family members
  • Registration of short-term employment in Estonia
  • Extending period of stay and applying for visa
  • Applying for international protection
  • Applying for weapons permit
  • Transfer and registration of weapon

Public transport

Punane street, P .Pinna stop, served by buses nos. 19; 31; 35; 44; 50; 54; 55; 58; 65

Laagna road, Kotka Kauplus stop, served by buses nos. 7; 13; 49; 53; 56; 67; 68