Service offices

We kindly ask all our customers to wear a face mask at our service points. 

The fastest and the most secure way to apply for documents is via the self-service portal.

Whenever possible, please make an appointment for visiting a service office.

Take the queue ticket button

Tartu service point

Riia mnt 132, 50096 Tartu

Monday: 9.00 - 17.00

Tuesday: 9.00 - 17.00

Wednesday: 9.00 - 17.00

Thursday: 9.00 - 17.00

Friday: 9.00 - 17.00

612 3000


  • Applying for and issuing identity documents
  • Renewal of digital document certificates and PIN codes
  • Applying for, resumption of, release from and renunciation of Estonian citizenship
  • Applying for and extending a residence permit
  • Applying for an extending right of residence for EU citizens and their family members
  • Registration of short-term employment in Estonia
  • Extending period of stay and applying for visa
  • Applying for international protection
  • Applying for weapons permit
  • Transfer and registration of weapon

Public transport

Raja stop, served by buses nos. 1, 2