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Renewal of the ID card (Digi-ID and e-Resident's Digi-ID) certificates - frequently asked questions
09/26/2017

Do my ID card certificates need to be renewed?

Open the ID card utility (version 3.12.2 or newer) and insert your ID card into the smartcard reader. If your certificates need to be renewed, the utility will display the following message on the yellow background: “Your ID card certificates need to be updated”. See the below screenshot.



If the utility does not display the version number (highlighted in red on the screenshot), it means your ID software is out of date and you need to update it at https://installer.id.ee/ (MAC OS  X users can download the latest version from Apple App Store - release TBA, pending Apple approval  ). You can also check the utility version by clicking on the „About“ menu (the version number is displayed as „qesteidutil version 3.12.2.1206“).  See also the instructions on how to open the ID card utility.

How can I renew my certificates?

Open the ID card utility (version 3.12.2 or newer), insert your ID card into the smartcard reader and follow the instructions displayed on the screen. If the utility does not display the version number (highlighted in red on the screenshot), it means your ID software is out of date and you need to update it at https://installer.id.ee/ (MAC OS  X users can download the latest version from Apple App Store). See also the instructions on how to open the ID card utility.

How do I know that the certificates have been successfully renewed?

If the ID card utility does not display the notification about updating certificates, it means you certificates should be up to date. You can also check it by loading your document photo (use the PIN1 code). Click on „Load picture“.

I renewed my ID card certificates and I am no longer able to login to some e-services.

If after renewal of the certificates you were able to upload your document photo in the ID card utility, try to login to the eesti.ee portal. If logging into eesti.ee works, it means the support of the new certificate (based on stronger cryptography) has not been set up in the service that you cannot login to. Check here the list of e-services that should work with the new ID card. If you are still not able to login to any e-service (including eesti.ee), see the solution here (Troubleshooter).

Renewal of my certificates has failed. What should I do?

If renewal of your certificates has failed, try to renew them once again. Close and restart the ID card utility. If you still were not able to renew you certificates, contact any service bureau of Police and Border Guard Board. Your ID card will be renewed or, if necessary, replaced.

I've got the “ID card certificates need to be renewed” message displayed on the eesti.ee website. What should I do?

Open the ID card utility (version 3.12.2 or newer), insert your ID card into the smartcard reader and follow the instructions displayed on the screen. If the utility does not display the version number (highlighted in red on the screenshot), it means your ID software is out of date and you need to update it at https://installer.id.ee/ (MAC OS  X users can download the latest version from Apple App Store). See also the instructions on how to open the ID card utility.

I renewed my ID card certificates and signed a document. The recepient of the document claims that my signature has the status “Unknown”

The recepient of your document needs to update their ID software. Windows users can download the latest ID software at https://installer.id.ee/. Mac OSX users can download the latest DigiDoc3 Client version from Apple App Store. The e-services owners can find additional information here.

My ID card is valid for 10 years. I cannot renew my certificates in the ID card utility. What should I do?

If you use ID-software 3.11 or older version then after clicking the button "Update certificates" the utility will display the following message "Certificate update failed".




If your ID card is valid for a period of 10 years, but its certificates have expired, contact any service bureau of Police and Border Guard Board.

Why do I need to renew my certificates if the certificates are valid and I can use them to enter e-services and sign digital documents?

To ensure higher security of the ID card and digital signatures, Estonia is implementing a stronger cryptography (SHA). With renewed certidicates, you can continue securely using e-services with your ID card. In 2016 certificates of all Estonian ID cards are going to be renewed. During the renewal process the ID card will receieve new certificates which chain is based on a stronger cryptographic algorithm. For more information see this article.

Do I need to renew certificates because my ID card is no longer secure?

You ID card remains secure. Certificates renewal is needed because Estonia is implementing a stronger cryptography (SHA).  This will ensure even higher security of the ID card and digital signatures. As the digital security environment changes frequently and rapidly, Estonian ID card needs to be updated more frequently, too.

I am currently located abroad and I was not able to renew my certificates. What should I do?

If you were not able to renew your certificates, contact us at abi@id.ee. Please provide your name, personal identification code, document number and e-mail address.