What is it?

If you have problems activating Mobiil-ID in online application environment, please send an e-mail with a short description of the problem to Please include your personal identification code in the e-mail.

We will respond to your request as soon as possible, but no later than within 2 working days.

Mobile-ID is a solution that allows authentication and digital signing over a mobile phone. The same e-procedures that can be executed with an ID card can also be done by mobile-ID, but even more conveniently.


Mobile-ID certificates remain valid up to 5 years.


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