Alien’s passport for an adult
Claiming your document
Booking a time at the service office
It is possible to reserve a time at the service office for claiming the document.
Document pick up in a store
The document can be picked up in certain stores during their opening hours.
There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.
The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.
If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.
Prices for picking up the document in a store
For persons over 15 years of age, the cost of picking up the document is €7.2 for each document.
For persons under 15 years of age, the fee is €4.32 for each document.
For persons who have reached the old-age pension and for disabled persons, the fee is €4.32 for each document.
Applying for passport under ordinary procedure
After your application has been accepted, it will take a maximum of 30 days to prepare your passport under ordinary procedure.
Applying for passport under expedited procedure
It will take a maximum of 2 working days to prepare a passport applied for under expedited procedure. The time until the passport is issued starts on the working day after the application is submitted.
I will claim my passport myself
To claim your new document, bring your old passport.
I will send a person I have authorized to claim the passport
The document will be issued to your representative only if the application was submitted in a service office was submitted already upon submission of the application for the document. If you have authorized someone else to claim your passport, they must bring with them their own valid Estonian identity document and your old passport.
Changing the pick-up location of a document
Changing the pick-up location of a document will cost €10.
In Estonia: from a service office to a store or vice versa
Changing the place of issue costs €10.
The place of issue of the document is changed based on an application within 30 days after receiving the state fee.