Alien’s passport for an adult

Claiming your document

Booking a time at the service office

It is possible to reserve a time at the service office for claiming the document.

See service offices

Reserve a time

Document pick up in a store

The document can be picked up in certain stores during their opening hours.

See the list of stores.

There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.

The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.

If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.

Prices for picking up the document in a store

For persons over 18 years of age, the cost of picking up the document is €8 for each document.

For persons under 18 years of age, the fee is €4.8 for each document.

For persons who have reached the old-age pension and for disabled persons, the fee is €4.8 for each document.

Applying for passport under ordinary procedure

After your application has been accepted, it will take a maximum of 30 days to prepare your passport under ordinary procedure.

Applying for passport under expedited procedure

It will take a maximum of 1 working days to prepare a passport applied for under expedited procedure. The time until the passport is issued starts on the working day after the application is submitted.

I will claim my passport myself

To claim your new document, bring your old passport.

Changing the pick-up location of a document

You need to pay for changing the place of issue of your document.

If your document is at a service office and you wish to change its place of issue, please submit a free form application to ... and include proof of payment of the state fee.

The price for changing the place of issue of your document is €10.

The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.

In Estonia: from a service office to a store or vice versa

The price for changing the place of issue of your document is €10.

The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.