Applying for an ID card for an adult
Booking an appointment at a client service office
You can book an appointment for collecting your document at a client service office.
Document pick up in a store
The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.
If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.
The document can be picked up in certain stores during their opening hours.
There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.
Prices for picking up the document in a store
For persons over 15 years of age, the cost of picking up the document is €7.3 for each document.
For persons under 15 years of age, the fee is €4.4 for each document.
For persons who have reached the old-age pension and for disabled persons, the fee is €4.4 for each document.
Standard ID card application procedure
When opting for the standard ID card application procedure, the card will be ready within a maximum of 30 days after the application was accepted for processing.
Expedited ID card application procedure
When opting for the expedited ID card application procedure, the card will be ready in five business days. The ID card preparation period is calculated as of the next business day following the submission of the application.
Applying for an ID card abroad
Ordering a document to a foreign representation will cost €20 in addition to the state fee.
You need to allow a longer waiting period when collecting an ID card ordered from abroad, as it takes longer to transport documents to Estonian foreign missions. For more detailed information on the possible arrival time of your document, please contact the corresponding Estonian foreign mission.
You need to pay for changing the pick‑up location of an ID card that has already been shipped to a foreign mission. For more information, please see the website of the Ministry of Foreign Affairs.
I am collecting my ID card in person
To collect your new document, please provide your existing ID card.
I am sending my authorized representative to collect my ID card
The document is released to an authorized person only if the application was submitted at a client service office, through the self-service portal or at an Estonian foreign mission and the authorization had been provided when submitting the application for the document. If your document is collected by your authorized representative, they need to provide their valid Estonian identity document and your existing ID card.
Changing the pick-up location of a document
Changing the pick-up location of a document will cost €10.
In Estonia: from a service office to a store or vice versa
Changing the place of issue costs €10.
The place of issue of the document is changed based on an application within 30 days after receiving the state fee.