E-Resident's digital ID

Pick-up

Applicants can collect their e-resident’s digital IDs at the Estonian Police and Border Guard board service office, at an Estonian embassy or at any mobile pickup point, which periodically organized by both the PBGB and the Estonian Ministry of Foreign Affairs.

All pick-up locations along with contact details.

The term of processing an application for an e-resident’s digital ID is 30 days, plus delivery, which is 2–5 weeks, depending on the selected pick-up location, unless you have selected a mobile pickup point. You can track the processing status of your application in the self service environment by logging in and selecting “Track status”.

You can track the status of your e resident’s digital ID by logging into the My e-Residency portal with the same email address you used to submit your application.

Once your digital ID has reached the pick-up location, you will be contacted. If you have not been contacted within 2 months from the submission of the application, please contact your selected pick-up location.

You need to collect your e-resident’s digital ID in person at the pick-up location. Digital IDs are not issued to representatives. When collecting your e-resident’s digital ID, you need to submit a valid travel document issued by a foreign state. E-residents are also fingerprinted at the pick-up location.

Changing the pick-up location

If you wish to change the digital ID pick-up location selected when applying, you need to pay an additional fee. To change the pick-up location, please submit a corresponding application to ....

If you wish to change the pick up location, the following additional fees apply:

  • Changing the pick up location from one Estonian embassy to another: €80
  • Changing the pick-up location from an Estonian embassy to a PBGB service office: €80
  • Changing the pick-up location from an Estonian embassy to a PBGB mobile pickup point: €80
  • Changing the pick up location from a PBGB service office/PBGB mobile pickup point to another service office or to an Estonian embassy: €10
  • Changing the pick up location between PBGB service offices and PBGB mobile pickup points: €10