E-Resident's digital ID

Pick-up

Applicants can collect their e-resident’s digital IDs at the Estonian Police and Border Guard board service office, at an Estonian embassy or at any mobile pickup point, which periodically organized by both the PBGB and the Estonian Ministry of Foreign Affairs.

All pick-up locations along with contact details.

The term of processing an application for an e-resident’s digital ID is 30 days, plus delivery, which is 2–5 weeks, depending on the selected pick-up location, unless you have selected a mobile pickup point. You can track the processing status of your application in the self service environment by logging in and selecting “Track status”.

You can track the status of your e resident’s digital ID by logging into the My e-Residency portal with the same email address you used to submit your application.

Once your digital ID has reached the pick-up location, you will be contacted. If you have not been contacted within 2 months from the submission of the application, please contact your selected pick-up location.

You need to collect your e-resident’s digital ID in person at the pick-up location. Digital IDs are not issued to representatives. When collecting your e-resident’s digital ID, you need to submit a valid travel document issued by a foreign state. E-residents are also fingerprinted at the pick-up location.

Changing the pick-up location

If you wish to change the digital ID pick-up location selected when applying, you need to pay an additional fee. 

If you selected an Estonian embassy as the pick-up location, please contact them directly to change the location. You can find the contact details here.

If you selected a PBGB service office or a PBGB mobile pickup point as the pick-up location, please submit a corresponding application to ....

Initial pick-up location-
New pick-up location
PBGB service officePBGB mobile pick-up pointEstonian EmbassyEmbassy mobile pick-up point
Estonian Embassy80 80 80 80
PBGB service office10 10 10 10
Embassy mobile pick-up point80 80 80 80
PBGB mobile pick-up point10 10 10 10