ID card for an EU citizen

Collection

ID-card for an EU citizen can be collected only at the service point in Estonia.

Booking an appointment at a client service office

You can book an appointment for collecting your document at a client service office.

Browse client service offices.

Book an appointment.

Document pick up in a store

The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.

If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.

The document can be picked up in certain stores during their opening hours.

See the list of stores.

There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.

Prices for picking up the document in a store

For persons over 15 years of age, the cost of picking up the document is €7.3 for each document.

For persons under 15 years of age, the fee is €4.4 for each document.

For persons who have reached the old-age pension and for disabled persons, the fee is €4.4 for each document.

Changing the pick-up location of a document

You need to pay for changing the place of issue of your document.

If your document is at a service office and you wish to change its place of issue, please submit a free form application to ... and include proof of payment of the state fee.

The price for changing the place of issue of your document is €10.

The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.

In Estonia: from a service office to a store or vice versa

The price for changing the place of issue of your document is €10.

The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.