ID card for an EU citizen
Collection
ID-card for an EU citizen can be collected only at the service point in Estonia.
Booking an appointment at a client service office
You can book an appointment for collecting your document at a client service office.
Browse client service offices.
Document pick up in a store
The new document can only be picked up in a store if the applicant has brought a valid document issued by the Police and Border Guard Board.
If there is no valid document, the document will be sent to a PBGB service office based on the applicant’s written request. There is a charge for the delivery to the customer.
The document can be picked up in certain stores during their opening hours.
There is a charge for collecting the document in a store. You can pay for the service when you collect the document at the service provider.
Prices for picking up the document in a store
For persons over 15 years of age, the cost of picking up the document is €7.3 for each document.
For persons under 15 years of age, the fee is €4.4 for each document.
For persons who have reached the old-age pension and for disabled persons, the fee is €4.4 for each document.
Changing the pick-up location of a document
You need to pay for changing the place of issue of your document.
If your document is at a service office and you wish to change its place of issue, please submit a free form application to ... and include proof of payment of the state fee.
The price for changing the place of issue of your document is €10.
The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.
In Estonia: from a service office to a store or vice versa
The price for changing the place of issue of your document is €10.
The place of issue of your document will be changed based on your application within 30 days after receipt of the state fee.